GENERAL CONDITIONS OF USE OF THE www.infoagencia.es WEBSITE
This document establishes the General Conditions of Use by USERS who access the website www.infogencia.es property of Pablo Larrañaga Vega (hereinafter the PROVIDER) with NIF: 05250284M, with address at Urb.Aldea del Mar Bloque 3 Bajo 5, 03183 Torrevieja Alicante. Access to THE PROVIDER’s website implies unreserved acceptance of these General Conditions of Use.
1.- INFORMATION PRIOR TO CONTRACTING, AVAILABILITY OF CONTRACTING CONDITIONS, ACCEPTANCE BY THE CONTRACTOR, DOCUMENTATION AND INFORMATION AFTER CONTRACTING:
These General Conditions of Use as well as the General Contracting Conditions of the different services offered at www.seraporcasas.com, all users may archive them, print them and, therefore, be previously informed of the conditions of use of the site as well as the contracting conditions under which the different services will be provided.
Likewise, these General Conditions are reiterated every time a USER registers on the website through the form that exists for this purpose for express acceptance by the CONTRACTOR – by clicking on “I read and accept the conditions”.
It is not technically possible for the USER to complete the registration as a user at www.infoagencia.es without acceptance of these General Conditions. Registration as a USER entails the sending to the USER by THE PROVIDER of a user code and a password to access the USER’s exclusive, private and secure area from which they will make specific requests for services that they wish to contract and which will be governed by in turn by their specific General Contracting Conditions.
The USER declares to be of legal age, to have sufficient capacity to contract and to have read, understood and accepted these Conditions.
Regarding the contracting of services that the USER carries out, THE PROVIDER, at the time of contracting and within a period not exceeding twenty-four hours, sends to the email address that the CONTRACTOR has specified in the registration form user as the main means of contact, delivery note or supporting invoice with a description of the contracted service, cost – with a breakdown of taxes if applicable – and period for which it is contracted to confirm the request for services. Likewise, the CONTRACTING PARTY will continue to have permanent access in its private area to both these General Conditions and all the General Contracting Conditions of the different services as well as the details of the specific services that have been contracted and the period of validity of the same. along with invoices proving payment. Any subsequent modification of these General Conditions or of the General Contracting Conditions of the services will, on the one hand, be notified to the CONTRACTING PARTY fifteen days in advance, clearly displaying them in an easily accessible place on the website www.infoagencia.es All the documentation indicated above may be printed and archived by the CONTRACTING PARTY, who may request it at any time via email clientes@infoagencia.es or by telephone at +34 609504879.
2.- PURPOSE OF THE WEBSITE www.infoagencia.es :
The website of THE PROVIDER has been created to provide professional Internet services and thus facilitate access by USERS to all information about their characteristics, about the entity itself THE PROVIDER and other complementary information that THE PROVIDER includes directly or through the corresponding links. From THE PROVIDER’s website, users will be able to contract and manage the services offered.
3.- CONDITIONS OF ACCESS AND USE:
The use of the website www.seraporcasas.com does not entail the obligation of registration or registration of the USER. This registration will only be necessary to contract services by entering certain data in a USER registration form where these General Conditions of use are reiterated – see clause 1 of these Conditions. The conditions of access and use of THE PROVIDER’s website are strictly governed by current legislation and by the principle of good faith, with the USER committing to make good use of the website. Therefore, all acts that violate the law, rights or interests of third parties, the right to privacy and honor, data protection, intellectual property and, ultimately, any action that may constitute illicit conduct are prohibited. Expressly and without limitation, THE PROVIDER prohibits the following:
– carry out actions that may cause any type of damage to the systems of THE PROVIDER or to third parties on the website or through it by any means.
– carry out without proper authorization any type of advertising or commercial information directly or covertly, sending unsolicited mass emails (“spaming”) or sending large messages in order to block network servers (“mail bombing”). ). THE PROVIDER receives notifications from different impartial organizations that fight against the use of this type of practices when a user or CONTRACTOR of THE PROVIDER sends massive spam mail. If THE PROVIDER receives these notifications, it will inform the CONTRACTING PARTY so that it can immediately cease these bad practices. THE PROVIDER will not assess whether the addresses to which the CONTRACTOR has sent unsolicited mail were obtained with the consent of its owner, but will act as long as an organization dedicated to the fight against these activities so notifies it – these organizations receive the complaints of people who receive unsolicited emails – and therefore if the CONTRACTOR does not abandon the use of these practices THE PROVIDER will immediately cancel the service and terminate this contract, reserving the exercise of any legal actions that are appropriate to defend their interests. .
– The use of programs designed to cause problems or attacks on the network is also expressly prohibited. It is also expressly prohibited to attempt to test the security of the servers by making any type of entry or action that is not strictly necessary for the user’s enjoyment.
THE PROVIDER may interrupt access to its website at any time if it detects use contrary to law, good faith or these general conditions – see seventh clause.
4.- CONTENTS:
The contents incorporated into the EL PROVIDER website have been prepared and included by:
– the entity THE PROVIDER itself using internal and external sources, in such a way that THE PROVIDER is only responsible for the content prepared internally.
– the USERS, through collaborations or voluntary introduction of content, these being the only ones responsible for the same and THE PROVIDER being expressly exempt from any responsibility that may arise from them.
– natural and legal persons other than THE PROVIDER, either through collaborations that are inserted directly into the website, or through links, these being the only ones responsible for the contents thus introduced and THE PROVIDER being expressly exempt from all responsibility in the terms specified by Spanish legislation.
Furthermore, through THE PROVIDER’s website, products and services from both THE PROVIDER and third parties are made available to the USER, intended to be marketed and which will be subject to the General and Specific Conditions of each of them. THE PROVIDER does not guarantee the veracity, accuracy or timeliness of the contents related to the services offered by outside third parties and is expressly exempt from any type of liability for damages that may arise from the lack or errors in the characteristics of the services provided. these third parties may offer.
The USER who wishes to establish a hyperlink on their website to the website of THE PROVIDER will not make illegal use or use contrary to good faith of the information, services or products made available on the aforementioned website, specifically the USER who enters a hyperlink or link undertakes to:
– not destroy, damage or alter in any way the contents, services or products made available to the USER on THE PROVIDER’S website
– not declare that THE PROVIDER assumes supervision of the hyperlink or the contents of the USER’s own website that introduces a link to THE PROVIDER’s website on its own website. THE PROVIDER will not be responsible in any case for the contents or services of the USER’s website where a hyperlink or link to THE PROVIDER’s website is included.
– Do not include on your own website the brand, trade name or any distinctive sign belonging to THE PROVIDER without the prior authorization of the entity.
5.- RESPONSIBILITY OF THE PROVIDER:
5.1.- Errors in connections, unforeseen events and force majeure: THE PROVIDER will not be responsible for errors, delays in access, delays in the system or any anomaly that may arise in relation to general problems on the Internet network, causes of fortuitous event or force majeure or any other contingency that is totally unforeseeable and therefore unrelated to the good faith of the company. THE PROVIDER undertakes to try to solve these incidents by using all the means at its disposal and offering all the necessary support to the USER to resolve the incidents as quickly and satisfactorily as possible. Likewise, THE PROVIDER will not be responsible for any failures that may occur due to these causes in communications, deletions or incomplete transitions in such a way that it does not guarantee that the website is operational at all times when it is due to issues not attributable to THE PROVIDER or that cannot be resolved with the means within its reach. The USER exempts THE PROVIDER from all responsibility if any of these causes begins to occur.
5.2.- Use of the website: THE PROVIDER will not be responsible in any case for errors or damages caused by the inefficient and bad faith use of the service by the CONTRACTING PARTY. Nor will THE PROVIDER be responsible for any major or minor consequences due to the lack of communication between THE PROVIDER and the CONTRACTOR when it is attributable to the non-functioning of the email provided or to the falsity of the data provided by the CONTRACTOR in his user registration at www. seraporcasas.com
5.3.- Responsibility: THE PROVIDER assumes the responsibilities that may arise from the provision of the services it offers within the limits and as specified in the different General Contract Conditions of the services that are made available to the USER.
6.- USER RESPONSIBILITY:
6.1.- Good use of the service: The USER is obliged to make good use of the service and therefore not to use it in bad faith for any practice that is prohibited by law or rejected by commercial uses. THE PROVIDER is authorized by these General Conditions of Use, from the moment it has reliable knowledge of the USER carrying out any illegal action or use in general, to inform the competent authorities of these circumstances and unsubscribe the USER or restrict access to THE PROVIDER’s website. The USER will be solely responsible for any claim or legal, judicial or extrajudicial action initiated by third parties directly harmed by the USER before Courts or other bodies, assuming all expenses, costs and compensation that, where appropriate, THE PROVIDER may assume. if the claim is directed against it. Likewise, THE PROVIDER will collaborate and notify the competent authority of these incidents at the time it has reliable knowledge that the damages caused constitute any type of illegal activity, especially in the area of content introduced by the USER that may violate legitimate rights or interests. of THE PROVIDER or third parties.
6.2.- Reliable knowledge: THE PROVIDER, in the event of receiving any type of communication from a third party about the alleged illegality of any content or activity carried out by a USER of THE PROVIDER’S services and as long as this communication is received so that the communicator is correctly identified, it will proceed to inform the USER and, if the activity is manifestly illegal, it will proceed to block the service in question. For this activity to be manifestly illicit, this illegality must be unequivocal to anyone who accesses these contents. In specific cases such as copyright or libel and slander, THE PROVIDER cannot decide whether or not the USER has the right to display those contents or if they constitute libel or slander, with only the competent authority being the one who can reliably indicate that illegality. and, therefore, order the cessation of the service.
6.3.- Guard and custody of access keys: The USER will be responsible for the security and confidentiality of all the keys with which they access their private area – which are granted to them when registering as a USER – to carry out the contracting of the different services. You must keep them in a safe place in order to prevent access to unauthorized third parties.
6.4. Due diligence: The USER is responsible for carrying out all the actions that are required with due diligence. In particular, the USER must be diligent with regard to updating and veracity of their personal data, fundamentally the email address indicated in the USER registration form as the main means of contact with THE PROVIDER – see clause 8 of these Conditions.
7.- COMMUNICATIONS:
THE PROVIDER and the USER agree to communicate and notify each other of all incidents that occur throughout the term of the different services that may have been contracted, preferably and prior to any other means of communication, by email. THE PROVIDER’S email address for these communications will be clients@seraporcasas.com and that of the CONTRACTING PARTY will be the one provided in THE PROVIDER’S user registration form at www.seraporcasas.com. The USER undertakes to have this email operational and to modify it from their private area if necessary to continue receiving communications. In any case, if any urgent problem or failure in the previous communication occurs, communications will be made by telephone, fax, postal mail, courier or any other system suitable for the purpose pursued. However, the preferred means of communication is email, and THE PROVIDER is exempt from any type of responsibility that may arise due to the lack of consultation or error in the email provided by the USER. Each of the parties will be responsible for the safekeeping and custody of copies of the communications made.
8.- COPYRIGHT AND TRADEMARK:
THE PROVIDER is a registered trademark. The use by others of THE PROVIDER’s brand, which includes both the name and the logo, by any means is prohibited, unless expressly consented by THE PROVIDER. All rights reserved. Furthermore, the website of THE PROVIDER – its own content, programming and design of the website – is fully protected by copyright, and all reproduction, communication, distribution and transformation of the aforementioned elements is expressly prohibited. protected unless express consent of THE PROVIDER.
9.- JURISDICTION AND APPLICABLE LAW:
These General Conditions are governed by Spanish legislation. Specifically, they are subject to the provisions of Law 7/1988 of April 13, on General Contracting Conditions; General Law 26/1984 of July 19, for the Defense of Consumers and Users; Royal Decree 1906/1999 of December 17, 1999, which regulates Telephone or Electronic Contracting with general conditions; Organic Law 15/1999 of December 13, on Protection of Personal Data; Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce. For the resolution of any controversy or conflict arising from these general conditions, the Courts and Tribunals of the domicile of Alicante will be competent, with the CONTRACTING PARTY expressly waiving any other jurisdiction that may apply.
10.- MISCELLANEOUS:
In the event that any clause of this document is declared void, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these conditions. This contract is made only in Spanish. THE PROVIDER may not exercise any of the rights and powers conferred in this document, which will not imply in any case the waiver thereof, unless expressly recognized by THE PROVIDER. These General Conditions are registered in the General Registry of Contracting Conditions to provide transparency and security to the entire process.
